Contact Us
Having an issue? Feature request? Something look wrong? We reply to every message.
easytrackersupport@protonmail.comFAQ
How do I delete my account?
Open the app → hamburger menu (top-left) → Settings → Delete Account. This permanently removes your account and all your data. It cannot be undone.
How does the AI food estimator work?
Describe your meal in plain text or snap a photo. The AI returns calorie, protein, carb, and fat estimates. Estimates with LLMS are approximate. Please use the barcode scanner or manual entry for packaged foods.
What is Pro?
Free tier includes unlimited manual logging, barcode scanning, and gym tracking. Pro unlocks unlimited AI text and photo macro estimates.
How do I add friends?
Go to the Friends tab and share your 6-character code. Have them enter it on their end to connect. The social feed is friends-only.
Can I change my Fitnesstag?
Yes. Go to Settings → Change Fitnesstag. Your first Fitnesstag is free to set; changing it afterward is a one-time $20 purchase per change.
My streak reset but I logged every day.
Streaks require at least one food entry before midnight in your local timezone. If yours reset unexpectedly, email us with the affected dates.
Privacy
We don't sell your data. We don't use it for advertising. Your logs stay yours.